Whether you are planning a new project, crafting a solution or requiring guidance on how to optimise the performance of your software, IS³ Software Consulting Services quickly connects you with skilled resources within the IS³ organisation.

IS³ Software Consulting Services combines best-in-class software technologies with in-depth process, plant and IT expertise. They can assist you in leveraging expert IS³ resources to help manage complex migrations, conduct routine performance assessments, optimise your existing assets’ performance and assist with new product deployment.

To get the maximum advantage from your investment; ongoing maintenance, upgrades and tuning are required. AVEVA’s award-winning Customer FIRST Programme offers you all the support required to stay ahead and on top of your game.

It is a flexible portfolio of services designed to protect and extend the value of your AVEVA products and solutions across their entire lifecycle.

With this programme, you will have access to the latest software upgrades, expert technical assistance, self-help tools and a wide range of additional services designed to assist in improving your operational efficacy.

• Round-the-clock global access to award-winning technical support and expert assistance throughout the software lifecycle.
• Software upgrades and enhancements, including free software version upgrades and the latest patches, fixes and service packs.
• Software utilities, including a global customer support website, the Software Asset Manager (security and licence management) and the Customer FIRST Benefits Mobile App.
• Optional Services and System Management, offering optional services and discounts, depending on your business needs, as well as your budget.

• Safeguard your critical investments. AVEVA’s Customer FIRST Programme will keep you up to date with all product enhancements, as well as the latest industry advances. You will have the reassurance of knowing that all your software and applications are state-of-the-art.
• Maximise your asset performance. By keeping your AVEVA software at the top of its game, you are sure to maxmise return on your investment in all plant assets.
• Reduce total cost of ownership by improving operator productivity and minimising downtime and process interruption.

Strength in unity. Power in numbers. When knowledge is combined, the possibilities for excellence become infinite.

Harnessing the power of collective expertise allows not only for the solving of complex industrial manufacturing issues, but for continuing progress, innovation and achievement which span technologies, fields, cultures and industries.