Success Stories

Manufacturing

South African Mint Ltd.

Read the success story below

Radical operations information management overhaul at SA Mint

Goals

  • Enhancing production, management reporting and business efficiency
  • Inventory optimisation
  • Improving plant availability (OEE)
  • Real-time production information, measured per line and per machine
  • Reducing manual reporting and ensuring data integrity through formal production accounting
  • Enabling material traceability
  • Facilitating production flow without compromising control or security
  • Keeping inventory off the shop floor

Solutions and Products

  • AVEVA System Platform
  • InTouch
  • Historian
  • Skelta BPM
  • MES (Performance)
  • Top Server from Software Toolbox

Challenges
Overcoming doubts on implementing a new solution – at least in South Africa (Skelta BPM) without local reference sites

Results

  • Enhanced production, performance reporting
  • Easy enhancements and the flexibility to cope with changes
  • Accurate reporting of up and down times (data integrity)
  • OEE reporting helps optimise plant availability and performance
  • Improved inventory optimisation
  • Real-time production information measured per line and per machine
  • Limited manual reporting
  • Ease of integration with other systems (ERP)

In my view, the most outstanding features of AVEVA’s suite of MES and Intelligence solutions we adopted were their ease of use, ease of integration and ease of maintenance.”

Lungile Binza, CIO, South African Mint Company Ltd

Background
Gauteng, South Africa − Struggling with a manufacturing information management system that was installed in 1992 and last updated in 2000, SA Mint decided that it was time for a radical upgrade that would involve the latest MES and EMI technologies and approaches commensurate with the company’s product excellence and world-wide reputation.

The manufacturing process at SA Mint is characterised by a need for efficiency, security and tight production accounting – not to mention consistent product quality and dependable automation. The company bears a unique responsibility for delivering high quality products consistently, on time and in large volumes. This is an environment that has little or no tolerance for unreliable performance or lack of control and which has to meet the budget constraints of 21st century economics.

The production process is quite complex and has a large number of steps that must be followed precisely to make a single coin but, although this was already being handled, the real problem lay with management information – there wasn’t any. This meant that business continuity management couldn’t be guaranteed and reporting was a tedious business which was seldom on time to be effective.

Other concerns were that the existing solution couldn’t be integrated with others, depended on only one person for support and was based on very old operating and database management systems as well as an ancient technology infrastructure that was no longer supported.

“In 2005, a decision was made to completely overhaul and enhance our factory systems,” says Lungile Binza, CIO at the South African Mint Company Ltd. “This was the start of project Pelo – a Sesotho word for “heart” as this would be the heart of our operations. The plant needed a system that would provide material traceability, ensure data integrity and provide a solution that is flexible enough to accommodate changes in our manufacturing environment. The system would also have to assist with inventory optimisation by providing information about the availability and location of inventory items. We were looking forward to far greater visibility into our KPIs while the system facilitated production flow without compromising control or security at the same time as providing real-time production information including OEE.”

In 2010/1, after a false start, project Pelo was put back on track based on SA Mint’s business needs rather than the process requirements. “At the time of this restart, the MES workflow technology was brand new and there were no referral sites in South Africa. We knew that we couldn’t tolerate anything going wrong and adopting this technology was initially considered too risky and the proposals were rejected. We were not going to have a ‘guinea-pig experience’,” continues Binza. “But a top-level presentation by Wonderware Southern Africa (now IS³) showed us their commitment to a future where model-driven MES and workflow management would become the norm because that’s what customers wanted. This new paradigm would be introduced and supported, and training would be provided just as had happened with the rest of AVEVA’s product range, supplied by IS³. In fact, because of the needed human interaction and decision-making at the MES level, it soon became apparent that the integration of workflows would become the norm rather than the exception. Even so, the board of SA Mint insisted on introducing a system of checks and balances – but more about that later.”

The implementation of AVEVA MES in our factory made our lives easier and saved us much needed time. With its friendly user interface, we are able to access factory performance information in real-time.”

Samora Ngcese, Plating Manager, SA Mint Company Ltd.

Implementation
In 2012, Pelo phase 3 was started and the first step was to address the needs of the Plating Area whose business objectives included:

  • Allowing the business to schedule any denomination through the plating area at any time
  • Assisting the production team with the on-time delivery of products through planning methodologies such as theory of constraints (ToC) and lean manufacturing practices.
  • Manufacturing good-quality products.
  • Providing production management, the information to reduce manufacturing costs.
  • Replacing the current factory and material handling systems
    Interfacing with other systems such as the ERP and material handling systems
  • Next in line were the Plating Area’s operational requirements:
  • Promoting the flow of material through in-line processing,
  • Improving the traceability of the material by ensuring that, in case of a breakdown of the upstream equipment, there is off-loading capacity of the work in process at both the QA stations and the furnace exit. This provision will be made by having off-loading bins which are permanently in line
  • Eliminating storing material on the shop floor
  • Minimising manual movement of the material in and out of the line and across the plating lines (i.e. furnace and polishing).
  • Creating customer value and continually reducing waste
  • Embedding 5S principles and improving housekeeping

 

SA Mint selected system integrator Systems Anywhere Coastal to assist with the implementation because of the company’s track record of successfully supplying multi-level decision-support solutions to many companies in the mining and manufacturing industries.

“We needed to track production, downtimes, shifts and running times as well as monitor the status of machine and production weights,” says Paut Kotze, Software Engineer at Systems Anywhere Coastal. “All development had to comply with SA Mint’s standards and quality criteria and this was especially important in the case of validating manual entries through the 14 InTouch HMI stations. These display production input, output and stoppages in real time. We also developed our own security features for linking to other systems.”

AVEVA’s System Platform, host to all applications including the model-driven MES and business intelligence solutions, provided easier system maintenance and the management of standards through its centralised Integrated Development Environment. “By providing a single source for software management, the definition, deployment and maintenance of standards as well as the integration of third-party solutions, AVEVA System Platform justified its reputation as ‘the industry’s operating system’,” says Kotze.

Behind the scenes – the new MES. The dialogue box is the user interface regarding the KPIs of transfer notes. This is linked to a user-defined human-level process including responsibilities and responses being managed by Skelta BPM (now AVEVA Work Tasks) in the background, ensuring completion of all fields irrespective of the data sources to be accessed.

System development took about three months with a further two months of extremely thorough integration testing. Commissioning took two weeks and another two weeks was spent monitoring the interaction between the operators and the system. This was followed by two months of factory acceptance testing and finally a two-month stabilisation period.

Skelta BPM (AVEVA Work Tasks) is central to the implementation because it manages the workflow between people – it could be considered as process control at the human level. “No longer did we have to write multiple scripts in order to check if something had been done,” says Binza. “The application gave us drag-and-drop simplicity so that we could easily develop and maintain workflows while referencing various databases as well as the SCADA systems. It helped us enforce business rules and standards as well as traceability of users and production.”

The improved and focused implementation of phase 3 of the Pelo project made it easy for me to report about project Pelo, not only to the SA Mint Board, but to the SARB Governor’s Executive Committee as well.”

Tumi Tsehlo, MD and Project Sponsor, South African Mint Company Ltd.

The Enterprise Manufacturing Intelligence (EMI) aspect of the project is not only helping SA Mint collate valuable decision and management support information but also provides access to the areas of mobile reporting, analysis and control as well as cloud computing and the ability to make sense out of big data. The next challenge for SA Mint is the design and implementation of phase 4 which will include the final products area.

But had it all been worthwhile? Had the project provided SA Mint with real business benefits? As mentioned earlier, on acceptance of this project, the board and steering committee of SA Mint insisted on verifiable checks and balances and appointed an independent auditing company to verify any business benefits the mint had realised through this exercise. Their findings are shown in the table below.

 

Benefits

  • Enhanced production, performance reporting and the realisation of business goals
  • Easy enhancements and the flexibility to cope with changes in the manufacturing environment
  • Accurate reporting of up and down times (data integrity)
  • OEE reporting helps optimise plant availability and performance
  • Inventory optimisation though the availability and location of inventory items
  • Real-time production information measured per line and per machine
  • Limited manual reporting
  • Ease of integration with other systems, especially with the ERP system

Conclusion
The proven effectiveness of modern process control principles on the shop floor have been applied to driving collaboration across people, processes and systems by streamlining workflow, enforcing business rules and monitoring the responses of responsible parties. Embedding workflow software within the production environment enables SA Mint to implement standard operating procedures and corrective actions by structuring repeatable, managed responses to process exceptions across the enterprise.

This can be especially effective for processes and workflows that cross organisational boundaries such as operations, maintenance, laboratories and other business domains. Based on the success of this implementation, it’s probably safe to say that these operating principles will be replicated across the rest of SA Mint.

Success Stories

Manufacturing

South African Mint Ltd.

Read the success story below

L’Oréal South Africa implements a virtualised Manufacturing Operations Management system

Goals

  • Mitigate the risk posed by unsupported legacy systems
  • Modernise and streamline the manufacturing process
  • Consolidate the various server platforms required for the manufacturing process

Solutions and Products

  • System Platform
  • Historian
  • InTouch
  • InBatch

Challenges

  • Reverse engineering the existing InControl system
  • Transporting the well-designed S88 standards to the new PLC

Results

  • Business risk was reduced
  • Production information is available to more people
  • System design and reliability was improved
  • Reduced hardware support through the virtualisation of the manufacturing servers

Midrand, Gauteng, South Africa

Quality, innovation and, above all, consistency, are the hallmarks of L’Oréal products – and that’s why accurate batch management is of such importance to the company that has led the cosmetics industry for more than a century. But there’s more to quality production than excellent batch management.

About L’Oréal South Africa

The company was established in 1963 and has five divisions: L’Oréal Manufacturing in Midrand and four operating divisions, namely Professional Products Division, L’Oreal Luxe, Active Cosmetics Division and the Consumer Products Division.

The company employs more than 500 people, which is regarded as the group’s gateway to the African continent.

L’Oréal’s manufacturing plant, located in Midrand, is responsible for the production of Softsheen-Carson hair care and toiletry products which are exported throughout Africa, Europe and the Middle East. The plant also manufactures Garnier deodorants for the local market.

The plant, combined with a state-of-the-art distribution centre in Centurion, constitutes an essential component of the company’s development.

Background

Production at L’Oréal’s Midrand manufacturing plant depends on the operation of two “skids”. A skid is an assembly of a group of modular pieces into a single unit. This includes mixing tanks, storage tanks and CIP systems among others. All tanks, pumps, valves, heat exchangers, instrumentation and controls are factory-assembled and tested prior to shipment.

Simply put, a skid is an entire “process system in a box.” It arrives at the processing facility ready to be plugged into the power and utilities with little on-site construction required. There is very little production downtime and unforeseen start-up delays can be discovered and corrected before the equipment ever leaves the manufacturing facility.

Prior to this project, each skid had software and hardware. There were different standards for each skid, the software was past its end-of-life cycle, the hardware was obsolete and overloaded and there was no disaster-recovery plan.

So the project goals focused on mitigating the risk posed by unsupported legacy systems, modernising and streamlining the manufacturing process and consolidating the various server platforms required for production.

 

Implementation
For L’Oréal, the way forward consisted of selecting an AVEVA systems integrator and implementing some important upgrade initiatives. The chosen system integrator was Control Systems Integration (CSI) and the upgrade initiatives included:

Assigning dedicated server roles after a strategic decision was made to implement virtual servers. Virtualisation was acknowledged to reduce infrastructure costs while increasing maintainability and flexibility.

L’Oréal already had an investment in Wonderware (now AVEVA) solutions including InTouch, InControl, InBatch (including extensive training) and InSQL (old Historian) so it made sense to continue building on these assets.

“ArchestrA is a good integration platform and AVEVA System Platform enables future integration of other [IS³] solutions like MES,” says CSI System Engineer Rikus Wouda. “Also, ArchestrA and InBatch are proven technologies with a huge support base and InBatch (now AVEVA Batch Management), as well as simplifying the configuration of complex batch processes, integrates well with System Platform.”

InControl (a PC-based software version of a PLC), however, had been discontinued and one of the first tasks was to reverse-engineer its functionality in order to transfer the well-designed S88 standards to the new PLC.

The rest of the software was upgraded to their latest versions where AVEVA Batch Management was used for operations management and InTouch continued its role as HMI and supervisory controller. The ArchestrA-based System Platform was introduced as the integration layer while Historian and Information Server were used for information management.

“For the sake of better efficiency and control and the fact that operators can switch between manual control and [AVEVA Batch Management], we wanted to communicate with the PLC through one ArchestrA object,” says CSI Senior Systems Engineer Nkhensani Mbanyele. “So we configured a single master ArchestrA object that receives the [AVEVA Batch Management] model as well as inputs from InTouch and which then communicates these to the PLC.”

 

Conclusion
With this virtualisation project, L’Oréal was able to mitigate the risk associated with overloaded and obsolete hardware and by upgrading their MES/MOM and HMI capabilities to the latest technologies the company reduced the business risk associated with legacy systems that had exceeded their life cycles.

The result was better-informed personnel, improved system design and reliability as well as reduced hardware support effort and cost through virtualisation of the manufacturing servers.

 

Benefits

  • AVEVA Batch Management simplifies recipe management and batch tracking
  • The end-user can maintain the recipe database without outside help
  • Built-in version control
  • More consistent quality and batch duration
  • Improved availability, reliability and sustainability of the process environment thanks to hardware independence
  • System integrators can replicate the production environment easily for development and testing purposes
  • Streamlined disaster recovery process means that there is now minimal downtime
Success Stories

Manufacturing

South African Mint Ltd.

Read the success story below

Transnet’s Port of Durban outwits load shedding and plans for the future

Goals

  • Mitigate the effect of power outages from the national grid
  • Centralised engineering
  • Implementation of standards
  • Stable, scalable and flexible operational information and control software platform
  • Increased security
  • Operational safety
  • User-defined reporting facilities
  • Traceable cause-and-effect scenarios

Solutions and Products

  • AVEVA System Platform
  • AVEVA InTouch
  • AVEVA Historian
  • Software Toolbox’s TOP Server I/O suite

Challenges

  • Multiple contractors
  • Resistance to change
  • Limited time for full functional test

Results

  • Power outages reduced from hours to minutes
  • Secure remote access and switching of MV switchgear
  • Reduced solution deployment time and costs
  • Scalable solution will cater with port expansion
  • Rapid data analysis through real-time reporting
  • Fault finding down to the device level
  • Early involvement of relevant personnel for the resolution of issues
  • Remote VPN for faster service provider support.
  • Fail-safe operation through extensive redundancy measure

Background

Durban, South Africa

A 40-minute national grid power outage in the Port of Durban in 2007 due to load shedding resulted in an estimated R20-30 million loss as the complex’s 30 square kilometre facility first plunged into chaos and then took two hours to resume normal operations after the power was restored.

Grid-locked cargo traffic, including container trucks and chemical trucks, was only the start, as shipping itself ground to a standstill. Even electricians couldn’t get to the substation to switch to the alternative incoming supply to restore power.

Background

The Port of Durban plays a vital role in South Africa’s economy by being responsible for handling more than 60% of the country’s imports and exports. It is the largest and busiest shipping terminal on the African continent. Strategically placed on international shipping routes, the port handles more than a million tons of cargo from over 4500 commercial vessels that call at the port each year.

Background

Further power disruptions to this giant enterprise could not be tolerated, especially in view of the planned expansions to cope with the growth in shipping. These include extension of the pier 1 terminal to increase its capacity from 700 000 to a potential 1.3 million containers by 2019 and increasing the capacity of the pier 2 terminal from 2.1 to 3.3 million containers by 2021 – all this during a seven-year berth deepening and refurbishment exercise that started in 2012.

Background

Production at L’Oréal’s Midrand manufacturing plant depends on the operation of two “skids”. A skid is an assembly of a group of modular pieces into a single unit. This includes mixing tanks, storage tanks and CIP systems among others. All tanks, pumps, valves, heat exchangers, instrumentation and controls are factory-assembled and tested prior to shipment.

Simply put, a skid is an entire “process system in a box.” It arrives at the processing facility ready to be plugged into the power and utilities with little on-site construction required. There is very little production downtime and unforeseen start-up delays can be discovered and corrected before the equipment ever leaves the manufacturing facility.

Prior to this project, each skid had software and hardware. There were different standards for each skid, the software was past its end-of-life cycle, the hardware was obsolete and overloaded and there was no disaster-recovery plan.

So the project goals focused on mitigating the risk posed by unsupported legacy systems, modernising and streamlining the manufacturing process and consolidating the various server platforms required for production.

 

Implementation
For L’Oréal, the way forward consisted of selecting an AVEVA systems integrator and implementing some important upgrade initiatives. The chosen system integrator was Control Systems Integration (CSI) and the upgrade initiatives included:

Assigning dedicated server roles after a strategic decision was made to implement virtual servers. Virtualisation was acknowledged to reduce infrastructure costs while increasing maintainability and flexibility.

L’Oréal already had an investment in Wonderware (now AVEVA) solutions including InTouch, InControl, InBatch (including extensive training) and InSQL (old Historian) so it made sense to continue building on these assets.

“ArchestrA is a good integration platform and AVEVA System Platform enables future integration of other [IS³] solutions like MES,” says CSI System Engineer Rikus Wouda. “Also, ArchestrA and InBatch are proven technologies with a huge support base and InBatch (now AVEVA Batch Management), as well as simplifying the configuration of complex batch processes, integrates well with System Platform.”

InControl (a PC-based software version of a PLC), however, had been discontinued and one of the first tasks was to reverse-engineer its functionality in order to transfer the well-designed S88 standards to the new PLC.

The rest of the software was upgraded to their latest versions where AVEVA Batch Management was used for operations management and InTouch continued its role as HMI and supervisory controller. The ArchestrA-based System Platform was introduced as the integration layer while Historian and Information Server were used for information management.

“For the sake of better efficiency and control and the fact that operators can switch between manual control and [AVEVA Batch Management], we wanted to communicate with the PLC through one ArchestrA object,” says CSI Senior Systems Engineer Nkhensani Mbanyele. “So we configured a single master ArchestrA object that receives the [AVEVA Batch Management] model as well as inputs from InTouch and which then communicates these to the PLC.”

 

Conclusion
With this virtualisation project, L’Oréal was able to mitigate the risk associated with overloaded and obsolete hardware and by upgrading their MES/MOM and HMI capabilities to the latest technologies the company reduced the business risk associated with legacy systems that had exceeded their life cycles.

The result was better-informed personnel, improved system design and reliability as well as reduced hardware support effort and cost through virtualisation of the manufacturing servers.

 

Benefits

  • AVEVA Batch Management simplifies recipe management and batch tracking
  • The end-user can maintain the recipe database without outside help
  • Built-in version control
  • More consistent quality and batch duration
  • Improved availability, reliability and sustainability of the process environment thanks to hardware independence
  • System integrators can replicate the production environment easily for development and testing purposes
  • Streamlined disaster recovery process means that there is now minimal downtime

“The introduction of standards has definitely reduced engineering time and costs and also ensured more accurate and correct work in the port.”

Warren Hofland, CSS Systems Engineer

Implementation

The port’s complex electrical system uses medium voltage (MV) circuit breakers from a variety of manufacturers, various power monitoring meters and protection relays, as well as synchronising relays and engine management controls. It is comprised of:

  • Two separately located primary 33kV supply feeds from the municipality
  • One 33kV ring main unit link as backup
  • 33kV to 11kV transformers
  • 33kV to 6.6kV transformers
  • Four 2.5MVA diesel generators
  • Ten power factor correction banks
  • Feeders, bus couplers, regenerative cranes at the berths and more

TNPA chose systems integrator Convenient Software Solutions (CSS) to implement the extensive upgrade project because of the company’s experience and knowledge of the AVEVA ArchestrA technology, provided by IS³, and their local presence, which meant good support and access to professional services when needed.

CSS chose to continue with the IS³ | AVEVA solution set by adding System Platform based on ArchestrA technology and the real-time AVEVA Historian. This would not only integrate seamlessly with the existing InTouch systems but also ticked all the boxes of flexibility, scalability, centralised software engineering, redundancy and the enforcement of standards in TNPA’s list of system requirements.

Bearing in mind the key system requirements, the design phase included numerous meetings to establish and finalise the software structure, the network and communication layout, tag naming convention, the HMI and its navigation facilities, documentation requirements, security provisions, data logging and trending needs as well as alarm management.

“Using the agreed operational criteria, CSS then developed a thin-slice implementation as proof of concept,” says Transnet electrical engineer Johan Sauerman. “This helped to confirm that we were on the right track with respect to our overall design philosophy and that the inherent flexibility of the chosen solutions could meet our current control and information needs. Equally important was that the same solutions would meet our changing needs in the future with regard to the port’s planned expansions and increased complexity.”

“The system as it stands today is quite extensive,” says CSS systems engineer Warren Hofland. “It comprises 13 PLCs, 8 remote I/O drops, 3 servers, 13 SCADA control stations with local Application Object Server (AOS), 5 Historian Client stations, over 2000 physical I/Os and 65 SCADA/HMI screens.”

Software Toolbox’s TOP Server I/O suite is used to communicate with various equipment such as Schneider PLCs, deep-sea controllers, CAT engine control panels, GE protection relays, Landis and Gyr power meters, IFM vibration monitoring instrumentation and a Cogent OPC Datahub.

“We paid particular attention to redundancy as this was a critical requirement,” says Hofland. “40 km of redundant fibre optic network now links the key elements of the system such as the hot standby controllers and the redundant AOS peer network to 13 local stations which will fail over to the centralised AOS server in case of problems. ‘Store and forward’ functionality protects the data while a wireless VPN is used for the remote control and operation of MV switchgear and generators.”

The wealth of organised information available in the real-time Historian is designed to support operational decisions and in this regard, Transnet personnel were able to diagnose the past and plan for the future. “We have found immense value in using the historian client to access historical trend information for investigative and diagnostic purposes,” says Sauerman.

A project of this scale will naturally involve many players and this was clear from the start. So the goal was to keep one’s eye on the objective and to ensure that all the various contractors did the same while respecting one another’s contributions. “Change is always a challenge,” says Hofland. “The trick is to make it exciting rather than threatening by showing that end-user needs are truly being addressed through everybody’s collaborative contributions.”

 

Conclusion
Perhaps the most significant benefit of all for the TNPA is the peace of mind that the Port of Durban, the most important international import/export hub in the country, is now master of its own fate with respect to the reliability of its electrical supply. But, while the effect of power interruptions by the national grid has been reduced from hours to minutes, perhaps the wisest decision the TNPA took was to review their operational information and control infrastructure in its entirety and adopt a solution with the flexibility and scalability to deal with the port’s ambitious expansion plans.

 

Benefits

  • Far more secure and controllable power supply to the port
  • Secure remote access and switching of MV switchgear
  • Centralised development environment greatly reduces solution deployment time and costs
  • System capability to easily handle future port expansions
  • Rapid data analysis through real-time reporting
  • Fault finding down to the device level from any InTouch view station
  • Accurate diagnostics enable operators to involve the right people the first time
  • Remote VPN for faster service provider support
  • Redundancy on historian SQL server using ‘Store and Forward’ function – provides guarantee of data trail
Success Stories

Manufacturing

South African Mint Ltd.

Read the success story below

L’Oréal South Africa implements a virtualised Manufacturing Operations Management system

Goals

  • Mitigate the risk posed by unsupported legacy systems
  • Modernise and streamline the manufacturing process
  • Consolidate the various server platforms required for the manufacturing process

Solutions and Products

  • System Platform
  • Historian
  • InTouch
  • InBatch

Challenges

  • Reverse engineering the existing InControl system
  • Transporting the well-designed S88 standards to the new PLC

Results

  • Business risk was reduced
  • Production information is available to more people
  • System design and reliability was improved
  • Reduced hardware support through the virtualisation of the manufacturing servers

Midrand, Gauteng, South Africa

Quality, innovation and, above all, consistency, are the hallmarks of L’Oréal products – and that’s why accurate batch management is of such importance to the company that has led the cosmetics industry for more than a century. But there’s more to quality production than excellent batch management.

About L’Oréal South Africa

The company was established in 1963 and has five divisions: L’Oréal Manufacturing in Midrand and four operating divisions, namely Professional Products Division, L’Oreal Luxe, Active Cosmetics Division and the Consumer Products Division.

The company employs more than 500 people, which is regarded as the group’s gateway to the African continent.

L’Oréal’s manufacturing plant, located in Midrand, is responsible for the production of Softsheen-Carson hair care and toiletry products which are exported throughout Africa, Europe and the Middle East. The plant also manufactures Garnier deodorants for the local market.

The plant, combined with a state-of-the-art distribution centre in Centurion, constitutes an essential component of the company’s development.

Background

Production at L’Oréal’s Midrand manufacturing plant depends on the operation of two “skids”. A skid is an assembly of a group of modular pieces into a single unit. This includes mixing tanks, storage tanks and CIP systems among others. All tanks, pumps, valves, heat exchangers, instrumentation and controls are factory-assembled and tested prior to shipment.

Simply put, a skid is an entire “process system in a box.” It arrives at the processing facility ready to be plugged into the power and utilities with little on-site construction required. There is very little production downtime and unforeseen start-up delays can be discovered and corrected before the equipment ever leaves the manufacturing facility.

Prior to this project, each skid had software and hardware. There were different standards for each skid, the software was past its end-of-life cycle, the hardware was obsolete and overloaded and there was no disaster-recovery plan.

So the project goals focused on mitigating the risk posed by unsupported legacy systems, modernising and streamlining the manufacturing process and consolidating the various server platforms required for production.

 

Implementation
For L’Oréal, the way forward consisted of selecting an AVEVA systems integrator and implementing some important upgrade initiatives. The chosen system integrator was Control Systems Integration (CSI) and the upgrade initiatives included:

Assigning dedicated server roles after a strategic decision was made to implement virtual servers. Virtualisation was acknowledged to reduce infrastructure costs while increasing maintainability and flexibility.

L’Oréal already had an investment in Wonderware (now AVEVA) solutions including InTouch, InControl, InBatch (including extensive training) and InSQL (old Historian) so it made sense to continue building on these assets.

“ArchestrA is a good integration platform and AVEVA System Platform enables future integration of other [IS³] solutions like MES,” says CSI System Engineer Rikus Wouda. “Also, ArchestrA and InBatch are proven technologies with a huge support base and InBatch (now AVEVA Batch Management), as well as simplifying the configuration of complex batch processes, integrates well with System Platform.”

InControl (a PC-based software version of a PLC), however, had been discontinued and one of the first tasks was to reverse-engineer its functionality in order to transfer the well-designed S88 standards to the new PLC.

The rest of the software was upgraded to their latest versions where AVEVA Batch Management was used for operations management and InTouch continued its role as HMI and supervisory controller. The ArchestrA-based System Platform was introduced as the integration layer while Historian and Information Server were used for information management.

“For the sake of better efficiency and control and the fact that operators can switch between manual control and [AVEVA Batch Management], we wanted to communicate with the PLC through one ArchestrA object,” says CSI Senior Systems Engineer Nkhensani Mbanyele. “So we configured a single master ArchestrA object that receives the [AVEVA Batch Management] model as well as inputs from InTouch and which then communicates these to the PLC.”

 

Conclusion
With this virtualisation project, L’Oréal was able to mitigate the risk associated with overloaded and obsolete hardware and by upgrading their MES/MOM and HMI capabilities to the latest technologies the company reduced the business risk associated with legacy systems that had exceeded their life cycles.

The result was better-informed personnel, improved system design and reliability as well as reduced hardware support effort and cost through virtualisation of the manufacturing servers.

 

Benefits

  • AVEVA Batch Management simplifies recipe management and batch tracking
  • The end-user can maintain the recipe database without outside help
  • Built-in version control
  • More consistent quality and batch duration
  • Improved availability, reliability and sustainability of the process environment thanks to hardware independence
  • System integrators can replicate the production environment easily for development and testing purposes
  • Streamlined disaster recovery process means that there is now minimal downtime

“The introduction of standards has definitely reduced engineering time and costs and also ensured more accurate and correct work in the port.”

Warren Hofland, CSS Systems Engineer

Implementation

The port’s complex electrical system uses medium voltage (MV) circuit breakers from a variety of manufacturers, various power monitoring meters and protection relays, as well as synchronising relays and engine management controls. It is comprised of:

  • Two separately located primary 33kV supply feeds from the municipality
  • One 33kV ring main unit link as backup
  • 33kV to 11kV transformers
  • 33kV to 6.6kV transformers
  • Four 2.5MVA diesel generators
  • Ten power factor correction banks
  • Feeders, bus couplers, regenerative cranes at the berths and more

TNPA chose systems integrator Convenient Software Solutions (CSS) to implement the extensive upgrade project because of the company’s experience and knowledge of the AVEVA ArchestrA technology, provided by IS³, and their local presence, which meant good support and access to professional services when needed.

CSS chose to continue with the IS³ | AVEVA solution set by adding System Platform based on ArchestrA technology and the real-time AVEVA Historian. This would not only integrate seamlessly with the existing InTouch systems but also ticked all the boxes of flexibility, scalability, centralised software engineering, redundancy and the enforcement of standards in TNPA’s list of system requirements.

Bearing in mind the key system requirements, the design phase included numerous meetings to establish and finalise the software structure, the network and communication layout, tag naming convention, the HMI and its navigation facilities, documentation requirements, security provisions, data logging and trending needs as well as alarm management.

“Using the agreed operational criteria, CSS then developed a thin-slice implementation as proof of concept,” says Transnet electrical engineer Johan Sauerman. “This helped to confirm that we were on the right track with respect to our overall design philosophy and that the inherent flexibility of the chosen solutions could meet our current control and information needs. Equally important was that the same solutions would meet our changing needs in the future with regard to the port’s planned expansions and increased complexity.”

“The system as it stands today is quite extensive,” says CSS systems engineer Warren Hofland. “It comprises 13 PLCs, 8 remote I/O drops, 3 servers, 13 SCADA control stations with local Application Object Server (AOS), 5 Historian Client stations, over 2000 physical I/Os and 65 SCADA/HMI screens.”

Software Toolbox’s TOP Server I/O suite is used to communicate with various equipment such as Schneider PLCs, deep-sea controllers, CAT engine control panels, GE protection relays, Landis and Gyr power meters, IFM vibration monitoring instrumentation and a Cogent OPC Datahub.

“We paid particular attention to redundancy as this was a critical requirement,” says Hofland. “40 km of redundant fibre optic network now links the key elements of the system such as the hot standby controllers and the redundant AOS peer network to 13 local stations which will fail over to the centralised AOS server in case of problems. ‘Store and forward’ functionality protects the data while a wireless VPN is used for the remote control and operation of MV switchgear and generators.”

The wealth of organised information available in the real-time Historian is designed to support operational decisions and in this regard, Transnet personnel were able to diagnose the past and plan for the future. “We have found immense value in using the historian client to access historical trend information for investigative and diagnostic purposes,” says Sauerman.

A project of this scale will naturally involve many players and this was clear from the start. So the goal was to keep one’s eye on the objective and to ensure that all the various contractors did the same while respecting one another’s contributions. “Change is always a challenge,” says Hofland. “The trick is to make it exciting rather than threatening by showing that end-user needs are truly being addressed through everybody’s collaborative contributions.”

 

Conclusion
Perhaps the most significant benefit of all for the TNPA is the peace of mind that the Port of Durban, the most important international import/export hub in the country, is now master of its own fate with respect to the reliability of its electrical supply. But, while the effect of power interruptions by the national grid has been reduced from hours to minutes, perhaps the wisest decision the TNPA took was to review their operational information and control infrastructure in its entirety and adopt a solution with the flexibility and scalability to deal with the port’s ambitious expansion plans.

 

Benefits

  • Far more secure and controllable power supply to the port
  • Secure remote access and switching of MV switchgear
  • Centralised development environment greatly reduces solution deployment time and costs
  • System capability to easily handle future port expansions
  • Rapid data analysis through real-time reporting
  • Fault finding down to the device level from any InTouch view station
  • Accurate diagnostics enable operators to involve the right people the first time
  • Remote VPN for faster service provider support
  • Redundancy on historian SQL server using ‘Store and Forward’ function – provides guarantee of data trail
Success Stories

Manufacturing

South African Mint Ltd.

Read the success story below

L’Oréal South Africa implements a virtualised Manufacturing Operations Management system

Goals

  • Mitigate the risk posed by unsupported legacy systems
  • Modernise and streamline the manufacturing process
  • Consolidate the various server platforms required for the manufacturing process

Solutions and Products

  • System Platform
  • Historian
  • InTouch
  • InBatch

Challenges

  • Reverse engineering the existing InControl system
  • Transporting the well-designed S88 standards to the new PLC

Results

  • Business risk was reduced
  • Production information is available to more people
  • System design and reliability was improved
  • Reduced hardware support through the virtualisation of the manufacturing servers

Midrand, Gauteng, South Africa

Quality, innovation and, above all, consistency, are the hallmarks of L’Oréal products – and that’s why accurate batch management is of such importance to the company that has led the cosmetics industry for more than a century. But there’s more to quality production than excellent batch management.

About L’Oréal South Africa

The company was established in 1963 and has five divisions: L’Oréal Manufacturing in Midrand and four operating divisions, namely Professional Products Division, L’Oreal Luxe, Active Cosmetics Division and the Consumer Products Division.

The company employs more than 500 people, which is regarded as the group’s gateway to the African continent.

L’Oréal’s manufacturing plant, located in Midrand, is responsible for the production of Softsheen-Carson hair care and toiletry products which are exported throughout Africa, Europe and the Middle East. The plant also manufactures Garnier deodorants for the local market.

The plant, combined with a state-of-the-art distribution centre in Centurion, constitutes an essential component of the company’s development.

Background

Production at L’Oréal’s Midrand manufacturing plant depends on the operation of two “skids”. A skid is an assembly of a group of modular pieces into a single unit. This includes mixing tanks, storage tanks and CIP systems among others. All tanks, pumps, valves, heat exchangers, instrumentation and controls are factory-assembled and tested prior to shipment.

Simply put, a skid is an entire “process system in a box.” It arrives at the processing facility ready to be plugged into the power and utilities with little on-site construction required. There is very little production downtime and unforeseen start-up delays can be discovered and corrected before the equipment ever leaves the manufacturing facility.

Prior to this project, each skid had software and hardware. There were different standards for each skid, the software was past its end-of-life cycle, the hardware was obsolete and overloaded and there was no disaster-recovery plan.

So the project goals focused on mitigating the risk posed by unsupported legacy systems, modernising and streamlining the manufacturing process and consolidating the various server platforms required for production.

 

Implementation
For L’Oréal, the way forward consisted of selecting an AVEVA systems integrator and implementing some important upgrade initiatives. The chosen system integrator was Control Systems Integration (CSI) and the upgrade initiatives included:

Assigning dedicated server roles after a strategic decision was made to implement virtual servers. Virtualisation was acknowledged to reduce infrastructure costs while increasing maintainability and flexibility.

L’Oréal already had an investment in Wonderware (now AVEVA) solutions including InTouch, InControl, InBatch (including extensive training) and InSQL (old Historian) so it made sense to continue building on these assets.

“ArchestrA is a good integration platform and AVEVA System Platform enables future integration of other [IS³] solutions like MES,” says CSI System Engineer Rikus Wouda. “Also, ArchestrA and InBatch are proven technologies with a huge support base and InBatch (now AVEVA Batch Management), as well as simplifying the configuration of complex batch processes, integrates well with System Platform.”

InControl (a PC-based software version of a PLC), however, had been discontinued and one of the first tasks was to reverse-engineer its functionality in order to transfer the well-designed S88 standards to the new PLC.

The rest of the software was upgraded to their latest versions where AVEVA Batch Management was used for operations management and InTouch continued its role as HMI and supervisory controller. The ArchestrA-based System Platform was introduced as the integration layer while Historian and Information Server were used for information management.

“For the sake of better efficiency and control and the fact that operators can switch between manual control and [AVEVA Batch Management], we wanted to communicate with the PLC through one ArchestrA object,” says CSI Senior Systems Engineer Nkhensani Mbanyele. “So we configured a single master ArchestrA object that receives the [AVEVA Batch Management] model as well as inputs from InTouch and which then communicates these to the PLC.”

 

Conclusion
With this virtualisation project, L’Oréal was able to mitigate the risk associated with overloaded and obsolete hardware and by upgrading their MES/MOM and HMI capabilities to the latest technologies the company reduced the business risk associated with legacy systems that had exceeded their life cycles.

The result was better-informed personnel, improved system design and reliability as well as reduced hardware support effort and cost through virtualisation of the manufacturing servers.

 

Benefits

  • AVEVA Batch Management simplifies recipe management and batch tracking
  • The end-user can maintain the recipe database without outside help
  • Built-in version control
  • More consistent quality and batch duration
  • Improved availability, reliability and sustainability of the process environment thanks to hardware independence
  • System integrators can replicate the production environment easily for development and testing purposes
  • Streamlined disaster recovery process means that there is now minimal downtime

“The introduction of standards has definitely reduced engineering time and costs and also ensured more accurate and correct work in the port.”

Warren Hofland, CSS Systems Engineer

Implementation

The port’s complex electrical system uses medium voltage (MV) circuit breakers from a variety of manufacturers, various power monitoring meters and protection relays, as well as synchronising relays and engine management controls. It is comprised of:

  • Two separately located primary 33kV supply feeds from the municipality
  • One 33kV ring main unit link as backup
  • 33kV to 11kV transformers
  • 33kV to 6.6kV transformers
  • Four 2.5MVA diesel generators
  • Ten power factor correction banks
  • Feeders, bus couplers, regenerative cranes at the berths and more

TNPA chose systems integrator Convenient Software Solutions (CSS) to implement the extensive upgrade project because of the company’s experience and knowledge of the AVEVA ArchestrA technology, provided by IS³, and their local presence, which meant good support and access to professional services when needed.

CSS chose to continue with the IS³ | AVEVA solution set by adding System Platform based on ArchestrA technology and the real-time AVEVA Historian. This would not only integrate seamlessly with the existing InTouch systems but also ticked all the boxes of flexibility, scalability, centralised software engineering, redundancy and the enforcement of standards in TNPA’s list of system requirements.

Bearing in mind the key system requirements, the design phase included numerous meetings to establish and finalise the software structure, the network and communication layout, tag naming convention, the HMI and its navigation facilities, documentation requirements, security provisions, data logging and trending needs as well as alarm management.

“Using the agreed operational criteria, CSS then developed a thin-slice implementation as proof of concept,” says Transnet electrical engineer Johan Sauerman. “This helped to confirm that we were on the right track with respect to our overall design philosophy and that the inherent flexibility of the chosen solutions could meet our current control and information needs. Equally important was that the same solutions would meet our changing needs in the future with regard to the port’s planned expansions and increased complexity.”

“The system as it stands today is quite extensive,” says CSS systems engineer Warren Hofland. “It comprises 13 PLCs, 8 remote I/O drops, 3 servers, 13 SCADA control stations with local Application Object Server (AOS), 5 Historian Client stations, over 2000 physical I/Os and 65 SCADA/HMI screens.”

Software Toolbox’s TOP Server I/O suite is used to communicate with various equipment such as Schneider PLCs, deep-sea controllers, CAT engine control panels, GE protection relays, Landis and Gyr power meters, IFM vibration monitoring instrumentation and a Cogent OPC Datahub.

“We paid particular attention to redundancy as this was a critical requirement,” says Hofland. “40 km of redundant fibre optic network now links the key elements of the system such as the hot standby controllers and the redundant AOS peer network to 13 local stations which will fail over to the centralised AOS server in case of problems. ‘Store and forward’ functionality protects the data while a wireless VPN is used for the remote control and operation of MV switchgear and generators.”

The wealth of organised information available in the real-time Historian is designed to support operational decisions and in this regard, Transnet personnel were able to diagnose the past and plan for the future. “We have found immense value in using the historian client to access historical trend information for investigative and diagnostic purposes,” says Sauerman.

A project of this scale will naturally involve many players and this was clear from the start. So the goal was to keep one’s eye on the objective and to ensure that all the various contractors did the same while respecting one another’s contributions. “Change is always a challenge,” says Hofland. “The trick is to make it exciting rather than threatening by showing that end-user needs are truly being addressed through everybody’s collaborative contributions.”

 

Conclusion
Perhaps the most significant benefit of all for the TNPA is the peace of mind that the Port of Durban, the most important international import/export hub in the country, is now master of its own fate with respect to the reliability of its electrical supply. But, while the effect of power interruptions by the national grid has been reduced from hours to minutes, perhaps the wisest decision the TNPA took was to review their operational information and control infrastructure in its entirety and adopt a solution with the flexibility and scalability to deal with the port’s ambitious expansion plans.

 

Benefits

  • Far more secure and controllable power supply to the port
  • Secure remote access and switching of MV switchgear
  • Centralised development environment greatly reduces solution deployment time and costs
  • System capability to easily handle future port expansions
  • Rapid data analysis through real-time reporting
  • Fault finding down to the device level from any InTouch view station
  • Accurate diagnostics enable operators to involve the right people the first time
  • Remote VPN for faster service provider support
  • Redundancy on historian SQL server using ‘Store and Forward’ function – provides guarantee of data trail
Success Stories

Manufacturing

South African Mint Ltd.

Read the success story below

L’Oréal South Africa implements a virtualised Manufacturing Operations Management system

Goals

  • Mitigate the risk posed by unsupported legacy systems
  • Modernise and streamline the manufacturing process
  • Consolidate the various server platforms required for the manufacturing process

Solutions and Products

  • System Platform
  • Historian
  • InTouch
  • InBatch

Challenges

  • Reverse engineering the existing InControl system
  • Transporting the well-designed S88 standards to the new PLC

Results

  • Business risk was reduced
  • Production information is available to more people
  • System design and reliability was improved
  • Reduced hardware support through the virtualisation of the manufacturing servers

Midrand, Gauteng, South Africa

Quality, innovation and, above all, consistency, are the hallmarks of L’Oréal products – and that’s why accurate batch management is of such importance to the company that has led the cosmetics industry for more than a century. But there’s more to quality production than excellent batch management.

The new raw material and product tracking system gives us a far greater degree of control over sustained quality, product consistency and process improvement.”

Ronald Huggins, Company Control Systems Engineer – AECI Mining Explosives

About L’Oréal South Africa

The company was established in 1963 and has five divisions: L’Oréal Manufacturing in Midrand and four operating divisions, namely Professional Products Division, L’Oreal Luxe, Active Cosmetics Division and the Consumer Products Division.

The company employs more than 500 people, which is regarded as the group’s gateway to the African continent.

L’Oréal’s manufacturing plant, located in Midrand, is responsible for the production of Softsheen-Carson hair care and toiletry products which are exported throughout Africa, Europe and the Middle East. The plant also manufactures Garnier deodorants for the local market.

The plant, combined with a state-of-the-art distribution centre in Centurion, constitutes an essential component of the company’s development.

Background

At the Initiating Systems Automated Plant (ISAP), AECI Mining Explosives manufactures detonator assemblies consisting of raw materials, delay powders, delay elements, tubes and shock tubes. Previously, the batch tracking of raw materials and products used in the manufacture of detonators was done with a paper-based system which was prone to human error. It was time for a change and with the business objectives of improving customer relations and AECI Mining Explosives’s competitiveness, as well as consolidating the use of raw materials, the company decided that a greater degree of automation was desirable. Any chosen solution would also have to meet the operational requirements of improving product quality (stop faulty products in their tracks), tracking back from the customer into the batch process to determine the cause of any product failure, decrease human error and assist in the evaluation of the properties and performance of raw materials used in production.

Solution Selection

AECI Mining Explosives chose system integrator Advansys for the implementation because of previous experience and their wide knowledge of the AVEVA (formerly Wonderware) product range. AECI Mining Explosives had previously selected Wonderware’s Production Events Module (today part of the Equipment Operations Module of AVEVA System Platform) to capture real-time process data, link the batch process to execution and to provide detailed batch data reports for analysis. The Production Events Module would track what material was consumed and produced by the process and would work in conjunction with Historian, AVEVA System Platform (Galaxy Repository, Industrial Application Server) and dual-redundant Application Object Servers.

Implementation

“In my opinion, the ability to develop templates which suit most of the tracking functions needed as well as their reusability are two of the most outstanding features of the underlying ArchestrA technology,” says Braam Venter, Megatronics Engineer, Advansys (Pty) Ltd. “Another highlight was the ease of use and the ability to integrate with the Historian .NET components.”

Advansys used a top-down approach which included addressing the operator interfaces which consisted of existing WinCC Flexible touch panels that could only communicate with the PLC. This meant that all the operator instructions had to be routed through the PLC, which led to the development of standard screens with text fields to view messages from the Industrial Application Server. The ability to manage text messages and HMI data from within the Industrial Application Server reduced implementation and commissioning times.

Real-time process data is captured at each production event and this can then be used to analyse if a certain batch is faulty. A production database was implemented for raw material inputs for the production personnel as well as formula management for the various Delay Powder recipes. This database is used as a scanner interface between the Industrial Application Server and the scanners at various production screens.

“The Industrial Application Server is used to drive the production processes via a PLC and WinCC Flexible touch panels,” explains Venter. “The relevant data is then logged in a ProdDB (PEM database). Formulae and raw material data are stored in a production database. A production website has been developed for raw material and formula inputs as well as tracking information. An SAP interface table had to be designed for communicating product quantity produced and consumed.”

A database connection .net object was developed by Advansys to ease the integration with the production database. A scanner driver was written to read UDP packets from the scanner RS232 to UDP converters. This scanner driver then updates the production database with the scanned data.

Benefits

  • AECI Mining Explosives now has an accurate tracking system on which the company and its customers can rely
  • Improved competitive positioning
  • No more paperwork means less human error and improved operator confidence

In my opinion, the ability to develop templates which suit most of the tracking functions needed as well as their reusability are two of the most outstanding features of the underlying ArchestrA technology.”

Braam Venter, Megatronics Engineer, Advansys (Pty) Ltd

Conclusion

The new raw material and product tracking system at AECI Mining Explosives’s Initiating Systems Automated Plant is helping the company maintain its century-old formula of agility in dealing with market and technological developments. Accurate and rapid backtracking is helping to pinpoint and isolate problem areas faster than ever before and to continuously improve on product quality while minimising waste and evaluating raw material specifications. As such, the new tracking system is helping to keep the wheels of the mining industry moving more effectively at a time when it needs it most.

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