InTouch – the world’s most-loved HMI

Visualise, Control and Optimise Your Operations

IS³ InTouch is award-winning HMI visualisation software. It empowers customers towards greater operational excellence.

InTouch will take you beyond simplistic graphics and enable you to create meaningful content, content that will drive enterprise-wide operations as well as productivity and cost savings. Through InTouch, operators are empowered to optimise routine human interactions with industrial automation systems. The result? A quantifiable net increase in operator effectiveness. InTouch’s unique situational awareness libraries provide operators with the contextualised information they require in order to address abnormal situations fast and accurately – before they affect operations.

InTouch HMI software is used in more than one-third of industrial facilities globally, where it continues to deliver business value in operational agility, engineering simplicity and real-time performance mastery.

The Benefits of InTouch HMI

The more complex your operations, the more the need for a real-time, common-sense view of your organisation. InTouch HMI empowers innovators globally with the ability to standardise and visualise their complete enterprise. InTouch is designed for anyone who requires improved decision-making from real-time production process data. Some examples of how InTouch HMI is being used include:



Operators use InTouch for visualising and controlling vital plant processes in real time. As more industrial devices are now connecting to the Internet, InTouch is increasingly providing a simple and convenient way to strategically interact with them.



Managers use InTouch Web Client for remote access into process and operational dashboards, in order to better understand what is happening in their plants.



Engineers and other technical workers employ InTouch for the design of user-friendly HMIs, as well as the detection and troubleshooting of problems in their processes.

Maintenance Personnel

Maintenance Personnel

Maintenance personnel use InTouch for the monitoring of critical equipment and machines, in order to be better prepared for carrying out repairs when required, so reducing maintenance costs and unscheduled downtime.

Plant IT and Remote Users

Plant IT and Remote Users

Plant IT teams depend upon InTouch’s advanced technology, like virtualisation and secure web browser, for providing remote access to critical applications, while minimising deployment administration costs.

InTouch HMI Features

InTouch controls more than 100,000 plants and factories globally, assisting in the achievement of world-class performance, cost reduction and improved product quality.

Powerful Remote Access for Every User

All remote and casual web HMI and mobile SCADA users can be empowered with InTouch Web Client’s unlimited user license.This read-only web browser’s access to runtime InTouch graphics offers a low-cost delivery option for users that require only production or process status monitoring, operational dashboards and KPI access. Additionally, the world’s most popular HMI is also fully mobile and works on just about on any device – including smartphones and tablets, with no client installation and no maintenance required.

Moreover, for operators, InTouch Access Anywhere is an extension to InTouch that offers full read/write access to InTouch applications via any HTML5-compliant web browser. This offering allows us to fullfil our vision of enabling visualisation, collaboration and execution at various levels of the enterprise. It enables users to securely control, monitor and troubleshoot plant equipment or processes from anywhere, on any device, at any time.

Versatility and Extensibility

InTouch is an open, extensible HMI with intuitive graphical animation and scripting capabilities. It offers incredible power and flexibility for application designers. InTouch offers the ability to use bitmap graphics, vector graphics, library symbols, .NET controls as well as legacy ActiveX controls. ArchestrA symbols, supporting embedded .NET controls, give you the freedom for unrestricted application extensibility without any programming. These also enable access to standard controls like Web browsers, desktop applications, ERP components, mapping tools and any other application based on .NET compliant controls.

Sophisticated and Powerful

For companies looking to save on hardware costs, virtualisation technologies are key enablers. No other roleplayer in the industry offers more virtualisation options, including Hyper-V and Vmware – the latest Microsoft® virtualisation technology. InTouch utilises Hyper-V and VMware, empowering you to set up redundant HMI applications locally or at a remote site, so allowing more cost-effective, high availability and disaster-recovery options.

Dynamic resolution conversion offers runtime scaling between screen resolutions, enabling you to view InTouch applications on a range of screen resolutions, without having to modify the application. This aids operational agility with the ability to build and run applications from any location.

Ready-to-Use Symbol Library

InTouch comes equipped out-of-the-box with a comprehensive library of pre-built, pre-tested stunning graphical symbols and faceplates. This library contains over 500 professionally designed ArchestrA graphic symbols. Most of these symbols have customisable ‘intelligence’ already incorporated, offering you drag-and-drop access to pre-built engineering components.

InTouch lowers engineering costs, so enabling you to rapidly and easily develop custom graphical views of your real-time processes.

Situational Awareness for Operator Effectiveness

InTouch HMI brings unparalleled consistency, clarity and meaning to integrated data, through 30 years of countless visually and technologically innovative advancements. As a whole, these visual innovations improve the capacity to better understand the recent past, present and possible future of the process.
ArchestrA Graphics’ Situational Awareness Library offers a superior set of building blocks, allowing for dynamic process visualisation. It is a unique resource that makes it easier for operators to focus on the most useful content, as well as troubleshooting and minimising distraction and fatigue. The result is less downtime and disruption and a greater focus on performance improvement, cost control and safety.

Unequalled Investment Protection

InTouch’s 30-year history of never leaving any customer behind continues to consistently provide clients with a seamless upgrade path year over year, so protecting their investments in InTouch applications. An InTouch application that was implemented decades ago can still run unchanged on the very latest InTouch software. You receive all the benefits of the latest operating system and hardware improvements, without the re-engineering costs – a claim no other company can make. InTouch is simply the best HMI investment you can possibly make.

Trusted by Industrial Innovators

Learn why the world’s industrial leaders across sub-Saharan Africa look to IS³ to drive profitability, efficiency and performance throughout asset and operational lifecycles.

Pioneer Foods

“We have a very positive experience with regards to the installation, ease of use and training. Support is efficient and issues/queries are resolved on the fly.”

Jabus Wessels, Manufacturing Executive, Essential Foods: Grains

Transnet National Ports Authority

The introduction of standards has definitely reduced engineering time and costs and also ensured more accurate and correct work in the port.”

– Warren Hofland, CSS Systems Engineer


The South African Breweries Limited

“Previously we were required to capture values for Profit Improvement Project metrics for 52 weeks. Now we have it for 365 days – and accurately, without any of the administrative burden.”

Henko Venter, Maintenance Manager, AB InBev


“We’ve been able to use the industrial IT technologies from Wonderware (now IS³) to give us the exact batch monitoring and tracking picture in a brand new and complex process – and we did it all in-house. We have never before had this granularity of insight into our complex batch management.”

Gawie Reyneke, MES and MRM Manager, Lonmin

Namibia Breweries Limited

“It is an amazing feeling to see the end result and the satisfaction on the faces of the end users. It is also amazing to see the value that the business has derived from this.”

André Engelbrecht, Manager: Industrial Control Systems, NBL