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South African Companies Recorded a 60% Rise in Data Breaches – Here’s Why IT Security Isn’t Enough

A collaborative perspective from IS³ and CSI³

¹In the first half of 2025 alone, South African companies recorded a 60% rise in data breaches.

²Digital banking fraud incidents had risen 86% in 2024. And yet, the conversation in boardrooms is still firmly anchored in IT security: firewalls, endpoint protection, zero-trust architecture.

Necessary, but increasingly insufficient.

The attack surface has expanded well beyond what a CISO’s dashboard shows. And the organisations that understand this first will be the ones that remain operational when others don’t.

What the Converged Enterprise Actually Looks Like

Financial institutions today run on three overlapping technology layers.

ET
ET

Engineering technology — is the layer that designs, models, and governs the built environment and industrial systems that underpin operations. It’s the bridge between the physical and digital worlds that is often the least visible layer in financial services.

OT
OT

Runs the physical world: the power management systems keeping your data centres cool, the building automation, the control systems behind your ATM network infrastructure, and so much more.

IT
IT

Manages data, transactions, and connectivity. It’s well-governed, well-funded, and well-understood. It’s where most of the security investment goes.


Cybersecurity and cyber resilience

The challenge is that IT and OT systems continue to converge. They share networks, data flows, and infrastructure, yet many organisations treat the two as separate domains.

This gap is a governance blind spot and an active threat vector for banking and financial services.

³The FSCA and South African Reserve Bank (SARB) have started connecting these dots already. Joint Standard 2 of 2024 on cybersecurity and cyber resilience, which came into effect on 1 June 2025, requires banks to maintain effective cyber resilience capabilities to monitor, detect, respond to, and recover from cyberattacks, across the full scope of critical operations.

The Prudential Authority has further flagged that reliance on third parties, if not adequately managed, may result in concentration risk, cybersecurity risk, and operational resilience concerns.

Compliance is the floor, not the ceiling. There are two questions to ask yourself in this regard:

  1. Whether your organisation has genuine visibility across all three layers.
  2. Whether your organisation has the operational intelligence to act on what it sees.

critical sectors

In Conversation with CSI³: The View from the Operational Front Line

CSI³ — Critical Systems and Industrial Information Infrastructure — is a company specialising in OT systems assurance, uptime management, and cyber risk management for critical and industrial environments. We sat down with Tshisi Makhari, Cluster Executive: Industrial OT of CSI3 to get the unfiltered view.

IS³: Banking and financial services executives understand IT risk very well. How do you explain to them why IT security competence alone isn’t enough when IT, OT, and ET have converged?

A cybercriminal isn’t just looking to steal a database anymore; their new target is to manipulate physical infrastructure used in non-traditional engineering industries. Whilst IT security protects data packets, OT and ET security protect your physical infrastructure, people, and production lines responsible for real-time demands. How is the financial industry impacted by this?

Let me explain.

Target systems that use operational and engineering technologies (incl PLC, HMI, SCADA) in financial industry are:

  • Smart ATM and Cash Processing Networks
  • Building Automation Systems (BAS) & HVAC for Data Centres
  • Physical Security & Access Control Infrastructure
  • Banking of Things (BoT) Technologies
  • High-Frequency & Algorithmic Trading Engines
  • Agentic AI & Quantitative Modelling Systems

In banking IT, the supreme guiding principle is the CIA Triad:

  1. Confidentiality first
  2. Integrity second
  3. Availability third.

In critical industrial environments (OT/ET), the priority is entirely inverted to the AIC Triad: Availability is king, followed by Integrity, with Confidentiality a distant third. As the IT, ET and OT layers have converged, a vulnerability in a corporate IT email phishing scam can bridge the gap into the OT network, altering the ET logic. To protect converged infrastructure, you need an integrated approach that respects that a cyber risk is seamlessly tied to an operational uptime risk. Air gapping is no longer practical.

IS³: You work across mining, power, utilities, and other critical sectors

IS³: You work across mining, power, utilities, and other critical sectors. What does the threat landscape look like when attackers specifically target the seam between IT and OT — and how does that pattern show up in financial services environments?

When threat actors target this pivot point, they exploit a cultural, structural, and technical mismatch. Attackers don’t only breach an operational environment by connecting directly and/or remotely to the OT environment; they also breach the IT corporate network (via phishing, compromised supply chains, or unpatched edge devices) and deliberately hunt for the technical seam to cross over.

Modern financial institutions rely on massive, highly automated physical infrastructure that is prone to OT cyber risks. The True “OT” of Financial Services primarily consist of two layers.

  1. Data Centre and Building Management Infrastructure, which is the physical backbone of the digital ledger. This includes Industrial HVAC/cooling systems, Uninterruptible Power Supplies (UPS), Power Distribution Units (PDUs), and automated fire suppression systems.
  2. The Distributed Edge, which includes Automated Teller Machines, Electronic Vaults and Smart Branch kiosks. These are essentially physical robotic cash-dispensers controlled by an embedded IT operating system, communicating via specialised operational protocols.

The risk is in the bridge. Whether a client is managing a fleet of haul trucks in a mine or a Tier 4 data centre for a tier-one bank, the security of the identity systems, the rigidity of network segmentation, and the strict policing of the remote-access gateways at the IT/OT seam dictate whether an organisation stays online or goes dark.

IS³: If a Chief Risk Officer at a major South African bank asked you: “Where do I start?” — what are the first three things you’d tell them to do?

Start by including OT in the scope of your risk quantification, operational resilience, and regulatory compliance.

To establish immediate control over the IT/OT seam, the first three high-impact, non-negotiable directives are:

  • Map and Isolation-Test the Data Centre “Air-Gaps” including a forensic network discovery specifically aimed at finding undocumented bridges between IT and OT.
  • Enforce “Zero-Trust Identity” for all third-party maintenance ingress, including hardware, software and devices from OEMs and external maintenance teams.
  • Conduct a “Kinetic-Impact” Cyber Tabletop exercise including the physical infrastructure team, not just IT.

Explore OT cybersecurity here.

Where IS³ Fits Into This Picture

For decades, IS³ has worked at the intersection of IT, OT, and ET — in environments where the stakes of getting it wrong are immediate and physical. For example, in mining, an unplanned production stoppage can cost millions, and in power and utilities, a compromised control system can affect entire regions.

Over time, industries like these have built a discipline of connected operational intelligence. Not IT security bolted onto OT systems. But a unified view of how technology layers interact, where the vulnerabilities live at the seams between them, and how to maintain uptime and resilience even in hostile environments.

The underlying challenge for financial services isn’t much different: complex, converged technology environments where failure in any one layer can cascade across all three.
IS³ brings the same operational intelligence framework to financial services that keeps critical industrial infrastructure running. The tools are proven. The methodology is battle-tested.

The Conversation Continues at the Saxon

Discover-X - The Conversation Continues at the Saxon
These questions don’t have simple answers. They require peers in a room, sharing what’s working, what isn’t, and what the horizon looks like from where each of them sits.
That’s the premise behind Discover-X. This is an IS³ invitation-only executive intelligence experience, taking place on 21 July 2026 at The Saxon, Johannesburg.

Designed for senior leaders navigating the complexity of connected, converged enterprises, Discover-X brings together decision-makers from across industries, including banking and financial services, to explore AI, cyber security, connected operations, and enterprise intelligence. This isn’t a vendor showcase. It’s a peer-level conversation.

FAQs

What is cyber resilience in financial services?

Cyber resilience in financial services is the ability to monitor, respond to and recover from cyber incidents while maintaining critical operations. As data breaches and digital banking fraud continue to rise, organisations need resilience across IT, OT and ET environments.

Why does IT security alone no longer provide sufficient protection for banks?

IT security remains essential, but IT, OT and ET environments now share networks, data flows and infrastructure. This convergence can create governance blind spots and expose organisations to risks that extend beyond traditional IT systems.

How can financial institutions improve resilience across IT, OT and ET environments?

Financial institutions can improve resilience by gaining visibility across IT, OT and ET environments, strengthening governance, managing cyber risk across critical operations and adopting a connected operational intelligence approach.

Why is visibility across IT, OT and ET environments important?

Visibility across IT, OT and ET environments helps organisations identify risks, improve resilience and maintain operational continuity. As these systems become increasingly interconnected, a lack of visibility can create governance blind spots and expose critical operations to cyber and operational risks.

Please note that Discover-X is a curated, invitation-only experience. Submitting your registration is the first step. Our team will be in touch to confirm your attendance.

  1. Source: LexAfrica, South Africa’s Data, AI & Cybersecurity Outlook 2026 (February 2026) / IT-Online, March 2026.
  2. Source: South African Banking Risk Information Centre (SABRIC), Annual Crime Statistics 2024. Digital banking fraud incidents rose 86% year-on-year to 97,975 cases, with gross fraud losses of R1.888 billion.
  3. Source: FSCA & Prudential Authority, Joint Standard 2 of 2024 — Cybersecurity and Cyber Resilience Requirements.
block text image

South African Companies Recorded a 60% Rise in Data Breaches – Here’s Why IT Security Isn’t Enough

A collaborative perspective from IS³ and CSI³

¹In the first half of 2025 alone, South African companies recorded a 60% rise in data breaches.

²Digital banking fraud incidents had risen 86% in 2024. And yet, the conversation in boardrooms is still firmly anchored in IT security: firewalls, endpoint protection, zero-trust architecture.

Necessary, but increasingly insufficient.

The attack surface has expanded well beyond what a CISO’s dashboard shows. And the organisations that understand this first will be the ones that remain operational when others don’t.

What the Converged Enterprise Actually Looks Like

Financial institutions today run on three overlapping technology layers.

ET
ET

Engineering technology — is the layer that designs, models, and governs the built environment and industrial systems that underpin operations. It’s the bridge between the physical and digital worlds that is often the least visible layer in financial services.

OT
OT

Runs the physical world: the power management systems keeping your data centres cool, the building automation, the control systems behind your ATM network infrastructure, and so much more.

IT
IT

Manages data, transactions, and connectivity. It’s well-governed, well-funded, and well-understood. It’s where most of the security investment goes.


Cybersecurity and cyber resilience

The challenge is that IT and OT systems continue to converge. They share networks, data flows, and infrastructure, yet many organisations treat the two as separate domains.

This gap is a governance blind spot and an active threat vector for banking and financial services.

³The FSCA and South African Reserve Bank (SARB) have started connecting these dots already. Joint Standard 2 of 2024 on cybersecurity and cyber resilience, which came into effect on 1 June 2025, requires banks to maintain effective cyber resilience capabilities to monitor, detect, respond to, and recover from cyberattacks, across the full scope of critical operations.

The Prudential Authority has further flagged that reliance on third parties, if not adequately managed, may result in concentration risk, cybersecurity risk, and operational resilience concerns.

Compliance is the floor, not the ceiling. There are two questions to ask yourself in this regard:

  1. Whether your organisation has genuine visibility across all three layers.
  2. Whether your organisation has the operational intelligence to act on what it sees.

What operational challenges have i-RAMS solutions most consistently solved?

i-RAMS assists clients with achieving structured infrastructure lifecycle planning by harvesting the experience of their professional civil engineering team, backed by the i-RAMS integrated asset management software. Typical questions answered are:

  1. Where are all the assets that we need to manage?
  2. What is the condition and level of functionality of those assets?
  3. What maintenance activities are required, what will it cost, and when is the optimum
  4. time to execute?
  5. How can the limited available funding be best utilised?

What data or outcomes can i-RAMS share to demonstrate measurable impact in the sector?

Replacement Value - Total Network

Modelling the impact of different funding scenarios assists decision makers with understanding the impact of fund allocation decisions on the impact of infrastructure over the next 10 years.

Is there a specific client story or case study that illustrates i-RAMS’ infrastructure expertise?

One of our African road authority customers received the accolade of having the best road network in Africa. This achievement is attributable to the availability of high-quality information and the proactive approach of maintenance teams in addressing infrastructure needs.

critical sectors

In Conversation with CSI³: The View from the Operational Front Line

CSI³ — Critical Systems and Industrial Information Infrastructure — is a company specialising in OT systems assurance, uptime management, and cyber risk management for critical and industrial environments. We sat down with Tshisi Makhari, Cluster Executive: Industrial OT of CSI3 to get the unfiltered view.

IS³: Banking and financial services executives understand IT risk very well. How do you explain to them why IT security competence alone isn’t enough when IT, OT, and ET have converged?

A cybercriminal isn’t just looking to steal a database anymore; their new target is to manipulate physical infrastructure used in non-traditional engineering industries. Whilst IT security protects data packets, OT and ET security protect your physical infrastructure, people, and production lines responsible for real-time demands. How is the financial industry impacted by this?

Let me explain.

Target systems that use operational and engineering technologies (incl PLC, HMI, SCADA) in financial industry are:

  • Smart ATM and Cash Processing Networks
  • Building Automation Systems (BAS) & HVAC for Data Centres
  • Physical Security & Access Control Infrastructure
  • Banking of Things (BoT) Technologies
  • High-Frequency & Algorithmic Trading Engines
  • Agentic AI & Quantitative Modelling Systems

In banking IT, the supreme guiding principle is the CIA Triad:

  1. Confidentiality first
  2. Integrity second
  3. Availability third.
Discover-X

Discover-X: The Executive Conversation That Matters

Discover-X is an IS³-sponsored executive event curated for business leaders across industries like:

  • Infrastructure,
  • Banking,
  • Finance,
  • Property management,
  • Telecommunications,
  • Retail

Who recognise that this is no longer sustainable to run fragmented systems, disconnected operations, and data fidelity that constrains speedy and evidence-based decision making.

If you’re an infrastructure executive, this is your unique opportunity to bring a new layer of intelligence into your operations.

Join us at The Saxon, Johannesburg, 21 July 2026.

Please note that Discover-X is a curated, invitation-only experience. Submitting your registration is the first step. Our team will be in touch to confirm your attendance.

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South African Companies Recorded a 60% Rise in Data Breaches – Here’s Why IT Security Isn’t Enough

A collaborative perspective from IS³ and CSI³

Johannesburg – A community of excellence in industrial technology application is taking shape in Southern Africa, driven by IS³ and local industrial groups aiming to enhance their competitiveness through digital transformation.

This was evident at the annual X-Change User Conference where IS³ customers shared best practices in implementing AVEVA technologies to help empower other members of this dynamic community. IS³ also recognised companies who have showed exceptional creativity in their use of these leading industrial technologies through its prestigious Customer Awards.

The company presented the Planning and Excellence Scheduling Award to systems integrator 4Sight OT Automation and Vulcan Minerals for their integration of value chain data for pit-to-port-optimisation. 4Sight and Vulcan implemented the AVEVA value chain solution for turnkey planning and operations management at one of the world’s largest coal operations in Mozambique.

“At this operation, the value chain solution has enhanced demand management, planning and scheduling, production, inventory and delay accounting, maintenance execution, and the calculation of performance and conformance KPIs,” said Charl Marais, Digital Transformation BU Manager at 4Sight OT Automation. “It has eliminated organisational silos and enhanced application functionality through automation of business processes.”

Q-Tech Industrial Solutions and Aspen also ascended to the ranks of winners by securing the Optimisation Excellence Award. The parties were recognised for leveraging AVEVA System Platform and Batch Management to deliver projects on time and as per specifications.

“Q-Tech developed a batch report that includes real-time critical process data and audit information for Formulation, SIP (Sterilisation-in-Place), and CIP (Cleaning-in-Place) recipes, available in PDF format. The system guarantees data integrity through robust measures such as access protection and audit trails,” said Louis Oelofse, director of Q-Tech.

In the realm of Operations Control Excellence, 4Sight and Zimplats clinched the award for enhancing efficiency and sustainability at the new Zimplats smelter and concentrator plant in Zimbabwe. The company deployed AVEVA’s advanced System Platform and Operations Management Interface (OMI) tools to significantly enhance its operational capabilities.

ITCAN was honoured for its Engineering and Execution Excellence, demonstrating the remarkable potential of digital twins beyond the oil and gas sectors. The engineering and consulting company was instrumental in rolling out the AVEVA solution across diverse sectors to streamline processes, optimise resources and drive innovation.

IS³ also rewarded excellence in Industrial Information within its community. Systems integrator Saryx and EnerJ Carbon Management were honoured in this category for enabling the industrial digital backbone with AVEVA solutions such as AVEVA PI System, AVEVA Process Historian, and AVEVA Asset Information Management.

Nilen Bermal, Technical Director of IS³, said the company recognises and rewards exemplary use of AVEVA solutions at its annual X-Change Conference to help build a strong, collaborative industrial community.

“Highlighting successful implementations of our AVEVA solutions provides concrete examples of best practices in applying these leading technologies. Our community’s exchanges empower businesses to advance the connected industrial economy on the continent.”

ENDS

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Industrial sector at a turning point

Modernise and integrate IT and OT systems to solve Africa’s challenges

The industrial sector in south, east and west Africa urgently needs to transform their aging infrastructure and systems to remain competitive and contribute to addressing the continent’s unique infrastructural and service-related challenges.

Dion Govender, Managing Director of IS3, said at the opening of the 30th XChange Conference in the picturesque Drakensberg, KwaZulu Natal, that the industrial community plays a significant role in facing and addressing these challenges. Although the sector has historically driven economic growth in the region, it now stands at a critical juncture where its own Information Technology (IT) and Operational Technology (OT) challenges are putting it under pressure.

The African and international conference delegates can rise to this challenge by bringing the Information Technology (IT) and Operational Technology (OT) worlds together.

“The local industrial sector needs to respond to the unprecedented challenges it’s experiencing by accelerating its modernisation,” said Govender. “Industrial systems and infrastructure that are nearing the end of their life cycle can’t keep up with changing demands in business optimisation, production and quality.”

There are higher demands on industrial teams and the sector since the pandemic. The sector is expected to do more with less resources and therefore must make fundamental changes to keep operating efficiently and stabilise its businesses.

The industrial sector is also contending with technical debt (deficit of technology and lack of technical expertise) that exists within organisations. This is hampering organisations’ ability to swiftly respond to customer needs.

“The challenge that we face in these African regions is that when industrials don’t have the agility and capacity to respond to market conditions, they lose their competitive edge.”

Technical deficit in the industrial sector

Industrial groups have accumulated ‘technical debt’ because of chronic underfunding of IT and OT infrastructure while their systems architecture remained stagnant. In addition, the sector has lost critical skills and systems knowledge and has not developed sufficient new skills yet. These factors have led to the technical deficit, which represents the growing gap between business needs and sustainability objectives, and the capabilities of supporting existing systems architecture.

“Technical debt in the sector means that costs are increasing while there is a decline in productivity. It creates a significant barrier to innovation, when there is clearly a need for organisations to innovate at this time,” said Govender.

However, industrial groups that adapt to the current business environment by modernising their infrastructure can capitalise on this pivotal point.

Modernising infrastructure

Many industrial groups stand at crossroads when it comes to deciding whether to maintain or overhaul their systems and architecture. For some, it requires a critical balancing act between modernising or retaining legacy systems in their current state.

But modernisation is a strategic imperative that requires a holistic approach. Organisational culture, process and technology must be transformed. “To be successful, companies must address the skills gap, align their modernisation drive with their core business goals and deliver a measurable return-on-investment,” said Govender.

IS³ recommends investing in initiatives that have the greatest potential impact. This can be done by first modernising systems that are unstable, demand excessive manual oversight or are incompatible with emerging technologies.

“The blueprint for modernisation in the sector is creating visibility of the full value chain by bringing IT and OT worlds together,” emphasised Govender.

Purpose-built solution for industrial sector

Govender highlighted that business continuity concerns can be addressed with the AVEVA Connect industrial cloud platform that has been purpose-built for the industrial sector, including manufacturing and critical infrastructure.

“The Connect platform lays the foundation for addressing our current challenges and transforming our environments without replacing our IT and OT infrastructure. It is a gamechanger as it paves the way for broader innovation across processes, services and products.”

“AVEVA’s Connect software solution seamlessly merges the IT and OT worlds for industrials. It provides the decisionmakers – such as CEOs, CIOs, COOs, and CFOs – with the visibility of operations and the value-chain required to optimise their businesses and maintain a connected industrial ecosystem.”

ENDS

Source to read full article:

block text image

Industrial sector at a turning point

Modernise and integrate IT and OT systems to solve Africa’s challenges

The industrial sector in south, east and west Africa urgently needs to transform their aging infrastructure and systems to remain competitive and contribute to addressing the continent’s unique infrastructural and service-related challenges.

Dion Govender, Managing Director of IS3, said at the opening of the 30th XChange Conference in the picturesque Drakensberg, KwaZulu Natal, that the industrial community plays a significant role in facing and addressing these challenges. Although the sector has historically driven economic growth in the region, it now stands at a critical juncture where its own Information Technology (IT) and Operational Technology (OT) challenges are putting it under pressure.

The African and international conference delegates can rise to this challenge by bringing the Information Technology (IT) and Operational Technology (OT) worlds together.

“The local industrial sector needs to respond to the unprecedented challenges it’s experiencing by accelerating its modernisation,” said Govender. “Industrial systems and infrastructure that are nearing the end of their life cycle can’t keep up with changing demands in business optimisation, production and quality.”

There are higher demands on industrial teams and the sector since the pandemic. The sector is expected to do more with less resources and therefore must make fundamental changes to keep operating efficiently and stabilise its businesses.

The industrial sector is also contending with technical debt (deficit of technology and lack of technical expertise) that exists within organisations. This is hampering organisations’ ability to swiftly respond to customer needs.

“The challenge that we face in these African regions is that when industrials don’t have the agility and capacity to respond to market conditions, they lose their competitive edge.”

Technical deficit in the industrial sector

Industrial groups have accumulated ‘technical debt’ because of chronic underfunding of IT and OT infrastructure while their systems architecture remained stagnant. In addition, the sector has lost critical skills and systems knowledge and has not developed sufficient new skills yet. These factors have led to the technical deficit, which represents the growing gap between business needs and sustainability objectives, and the capabilities of supporting existing systems architecture.

“Technical debt in the sector means that costs are increasing while there is a decline in productivity. It creates a significant barrier to innovation, when there is clearly a need for organisations to innovate at this time,” said Govender.

However, industrial groups that adapt to the current business environment by modernising their infrastructure can capitalise on this pivotal point.

Modernising infrastructure

Many industrial groups stand at crossroads when it comes to deciding whether to maintain or overhaul their systems and architecture. For some, it requires a critical balancing act between modernising or retaining legacy systems in their current state.

But modernisation is a strategic imperative that requires a holistic approach. Organisational culture, process and technology must be transformed. “To be successful, companies must address the skills gap, align their modernisation drive with their core business goals and deliver a measurable return-on-investment,” said Govender.

IS³ recommends investing in initiatives that have the greatest potential impact. This can be done by first modernising systems that are unstable, demand excessive manual oversight or are incompatible with emerging technologies.

“The blueprint for modernisation in the sector is creating visibility of the full value chain by bringing IT and OT worlds together,” emphasised Govender.

Purpose-built solution for industrial sector

Govender highlighted that business continuity concerns can be addressed with the AVEVA Connect industrial cloud platform that has been purpose-built for the industrial sector, including manufacturing and critical infrastructure.

“The Connect platform lays the foundation for addressing our current challenges and transforming our environments without replacing our IT and OT infrastructure. It is a gamechanger as it paves the way for broader innovation across processes, services and products.”

“AVEVA’s Connect software solution seamlessly merges the IT and OT worlds for industrials. It provides the decisionmakers – such as CEOs, CIOs, COOs, and CFOs – with the visibility of operations and the value-chain required to optimise their businesses and maintain a connected industrial ecosystem.”

ENDS

Source to read full article:

block text image

Industrial sector at a turning point

Modernise and integrate IT and OT systems to solve Africa’s challenges

The industrial sector in south, east and west Africa urgently needs to transform their aging infrastructure and systems to remain competitive and contribute to addressing the continent’s unique infrastructural and service-related challenges.

Dion Govender, Managing Director of IS3, said at the opening of the 30th XChange Conference in the picturesque Drakensberg, KwaZulu Natal, that the industrial community plays a significant role in facing and addressing these challenges. Although the sector has historically driven economic growth in the region, it now stands at a critical juncture where its own Information Technology (IT) and Operational Technology (OT) challenges are putting it under pressure.

The African and international conference delegates can rise to this challenge by bringing the Information Technology (IT) and Operational Technology (OT) worlds together.

“The local industrial sector needs to respond to the unprecedented challenges it’s experiencing by accelerating its modernisation,” said Govender. “Industrial systems and infrastructure that are nearing the end of their life cycle can’t keep up with changing demands in business optimisation, production and quality.”

There are higher demands on industrial teams and the sector since the pandemic. The sector is expected to do more with less resources and therefore must make fundamental changes to keep operating efficiently and stabilise its businesses.

The industrial sector is also contending with technical debt (deficit of technology and lack of technical expertise) that exists within organisations. This is hampering organisations’ ability to swiftly respond to customer needs.

“The challenge that we face in these African regions is that when industrials don’t have the agility and capacity to respond to market conditions, they lose their competitive edge.”

Technical deficit in the industrial sector

Industrial groups have accumulated ‘technical debt’ because of chronic underfunding of IT and OT infrastructure while their systems architecture remained stagnant. In addition, the sector has lost critical skills and systems knowledge and has not developed sufficient new skills yet. These factors have led to the technical deficit, which represents the growing gap between business needs and sustainability objectives, and the capabilities of supporting existing systems architecture.

“Technical debt in the sector means that costs are increasing while there is a decline in productivity. It creates a significant barrier to innovation, when there is clearly a need for organisations to innovate at this time,” said Govender.

However, industrial groups that adapt to the current business environment by modernising their infrastructure can capitalise on this pivotal point.

Modernising infrastructure

Many industrial groups stand at crossroads when it comes to deciding whether to maintain or overhaul their systems and architecture. For some, it requires a critical balancing act between modernising or retaining legacy systems in their current state.

But modernisation is a strategic imperative that requires a holistic approach. Organisational culture, process and technology must be transformed. “To be successful, companies must address the skills gap, align their modernisation drive with their core business goals and deliver a measurable return-on-investment,” said Govender.

IS³ recommends investing in initiatives that have the greatest potential impact. This can be done by first modernising systems that are unstable, demand excessive manual oversight or are incompatible with emerging technologies.

“The blueprint for modernisation in the sector is creating visibility of the full value chain by bringing IT and OT worlds together,” emphasised Govender.

Purpose-built solution for industrial sector

Govender highlighted that business continuity concerns can be addressed with the AVEVA Connect industrial cloud platform that has been purpose-built for the industrial sector, including manufacturing and critical infrastructure.

“The Connect platform lays the foundation for addressing our current challenges and transforming our environments without replacing our IT and OT infrastructure. It is a gamechanger as it paves the way for broader innovation across processes, services and products.”

“AVEVA’s Connect software solution seamlessly merges the IT and OT worlds for industrials. It provides the decisionmakers – such as CEOs, CIOs, COOs, and CFOs – with the visibility of operations and the value-chain required to optimise their businesses and maintain a connected industrial ecosystem.”

ENDS

Source to read full article:

block text image

Industrial sector at a turning point

Modernise and integrate IT and OT systems to solve Africa’s challenges

The industrial sector in south, east and west Africa urgently needs to transform their aging infrastructure and systems to remain competitive and contribute to addressing the continent’s unique infrastructural and service-related challenges.

Dion Govender, Managing Director of IS3, said at the opening of the 30th XChange Conference in the picturesque Drakensberg, KwaZulu Natal, that the industrial community plays a significant role in facing and addressing these challenges. Although the sector has historically driven economic growth in the region, it now stands at a critical juncture where its own Information Technology (IT) and Operational Technology (OT) challenges are putting it under pressure.

The African and international conference delegates can rise to this challenge by bringing the Information Technology (IT) and Operational Technology (OT) worlds together.

“The local industrial sector needs to respond to the unprecedented challenges it’s experiencing by accelerating its modernisation,” said Govender. “Industrial systems and infrastructure that are nearing the end of their life cycle can’t keep up with changing demands in business optimisation, production and quality.”

There are higher demands on industrial teams and the sector since the pandemic. The sector is expected to do more with less resources and therefore must make fundamental changes to keep operating efficiently and stabilise its businesses.

The industrial sector is also contending with technical debt (deficit of technology and lack of technical expertise) that exists within organisations. This is hampering organisations’ ability to swiftly respond to customer needs.

“The challenge that we face in these African regions is that when industrials don’t have the agility and capacity to respond to market conditions, they lose their competitive edge.”

Technical deficit in the industrial sector

Industrial groups have accumulated ‘technical debt’ because of chronic underfunding of IT and OT infrastructure while their systems architecture remained stagnant. In addition, the sector has lost critical skills and systems knowledge and has not developed sufficient new skills yet. These factors have led to the technical deficit, which represents the growing gap between business needs and sustainability objectives, and the capabilities of supporting existing systems architecture.

“Technical debt in the sector means that costs are increasing while there is a decline in productivity. It creates a significant barrier to innovation, when there is clearly a need for organisations to innovate at this time,” said Govender.

However, industrial groups that adapt to the current business environment by modernising their infrastructure can capitalise on this pivotal point.

Modernising infrastructure

Many industrial groups stand at crossroads when it comes to deciding whether to maintain or overhaul their systems and architecture. For some, it requires a critical balancing act between modernising or retaining legacy systems in their current state.

But modernisation is a strategic imperative that requires a holistic approach. Organisational culture, process and technology must be transformed. “To be successful, companies must address the skills gap, align their modernisation drive with their core business goals and deliver a measurable return-on-investment,” said Govender.

IS³ recommends investing in initiatives that have the greatest potential impact. This can be done by first modernising systems that are unstable, demand excessive manual oversight or are incompatible with emerging technologies.

“The blueprint for modernisation in the sector is creating visibility of the full value chain by bringing IT and OT worlds together,” emphasised Govender.

Purpose-built solution for industrial sector

Govender highlighted that business continuity concerns can be addressed with the AVEVA Connect industrial cloud platform that has been purpose-built for the industrial sector, including manufacturing and critical infrastructure.

“The Connect platform lays the foundation for addressing our current challenges and transforming our environments without replacing our IT and OT infrastructure. It is a gamechanger as it paves the way for broader innovation across processes, services and products.”

“AVEVA’s Connect software solution seamlessly merges the IT and OT worlds for industrials. It provides the decisionmakers – such as CEOs, CIOs, COOs, and CFOs – with the visibility of operations and the value-chain required to optimise their businesses and maintain a connected industrial ecosystem.”

ENDS

Source to read full article:

block text image

Industrial sector at a turning point

Modernise and integrate IT and OT systems to solve Africa’s challenges

The industrial sector in south, east and west Africa urgently needs to transform their aging infrastructure and systems to remain competitive and contribute to addressing the continent’s unique infrastructural and service-related challenges.

Dion Govender, Managing Director of IS3, said at the opening of the 30th XChange Conference in the picturesque Drakensberg, KwaZulu Natal, that the industrial community plays a significant role in facing and addressing these challenges. Although the sector has historically driven economic growth in the region, it now stands at a critical juncture where its own Information Technology (IT) and Operational Technology (OT) challenges are putting it under pressure.

The African and international conference delegates can rise to this challenge by bringing the Information Technology (IT) and Operational Technology (OT) worlds together.

“The local industrial sector needs to respond to the unprecedented challenges it’s experiencing by accelerating its modernisation,” said Govender. “Industrial systems and infrastructure that are nearing the end of their life cycle can’t keep up with changing demands in business optimisation, production and quality.”

There are higher demands on industrial teams and the sector since the pandemic. The sector is expected to do more with less resources and therefore must make fundamental changes to keep operating efficiently and stabilise its businesses.

The industrial sector is also contending with technical debt (deficit of technology and lack of technical expertise) that exists within organisations. This is hampering organisations’ ability to swiftly respond to customer needs.

“The challenge that we face in these African regions is that when industrials don’t have the agility and capacity to respond to market conditions, they lose their competitive edge.”

Technical deficit in the industrial sector

Industrial groups have accumulated ‘technical debt’ because of chronic underfunding of IT and OT infrastructure while their systems architecture remained stagnant. In addition, the sector has lost critical skills and systems knowledge and has not developed sufficient new skills yet. These factors have led to the technical deficit, which represents the growing gap between business needs and sustainability objectives, and the capabilities of supporting existing systems architecture.

“Technical debt in the sector means that costs are increasing while there is a decline in productivity. It creates a significant barrier to innovation, when there is clearly a need for organisations to innovate at this time,” said Govender.

However, industrial groups that adapt to the current business environment by modernising their infrastructure can capitalise on this pivotal point.

Modernising infrastructure

Many industrial groups stand at crossroads when it comes to deciding whether to maintain or overhaul their systems and architecture. For some, it requires a critical balancing act between modernising or retaining legacy systems in their current state.

But modernisation is a strategic imperative that requires a holistic approach. Organisational culture, process and technology must be transformed. “To be successful, companies must address the skills gap, align their modernisation drive with their core business goals and deliver a measurable return-on-investment,” said Govender.

IS³ recommends investing in initiatives that have the greatest potential impact. This can be done by first modernising systems that are unstable, demand excessive manual oversight or are incompatible with emerging technologies.

“The blueprint for modernisation in the sector is creating visibility of the full value chain by bringing IT and OT worlds together,” emphasised Govender.

Purpose-built solution for industrial sector

Govender highlighted that business continuity concerns can be addressed with the AVEVA Connect industrial cloud platform that has been purpose-built for the industrial sector, including manufacturing and critical infrastructure.

“The Connect platform lays the foundation for addressing our current challenges and transforming our environments without replacing our IT and OT infrastructure. It is a gamechanger as it paves the way for broader innovation across processes, services and products.”

“AVEVA’s Connect software solution seamlessly merges the IT and OT worlds for industrials. It provides the decisionmakers – such as CEOs, CIOs, COOs, and CFOs – with the visibility of operations and the value-chain required to optimise their businesses and maintain a connected industrial ecosystem.”

ENDS

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X-Change 2023: Uniting Africa’s Industrial Software Community towards Sustainability and Innovation

With a rich 29-year history, X-Change User Conference stands as Africa’s largest and most prestigious annual user conference dedicated to industrial software and related technology. Hosted in South Africa by IS³ – Industry Software Solutions & Support, this premier event has once again positioned itself at the forefront of the fast-paced industry. X-Change 2023 brought together local and international end-users, system integrators, and OEMs in a dynamic environment to address key sustainability goals and highlight the latest industrial solutions.

X-Change 2023 witnessed a staggering turnout, with 400+ attendees from various countries, highlighting the event’s global reach and significance. Representatives from 15 nations, including delegates from Angola, Australia, Botswana, Canada, France, Gabon, Kenya, Mozambique, Nigeria, Tanzania, UAE, UK, USA, Zimbabwe, and of course, South Africa, contributed to the conference’s rich diversity, fostering cross-cultural exchange among industry professionals.

X-Change kicks off with a relaxing golf day, preceded by registration and opening dinner to set the tone and introduce future facing theme for the next two days and immense our delegates in an isolated location with undivided attention.

The expo area featured 15 esteemed exhibitors who highlighted innovative technologies, innovative solutions, and industry trends. Notable participants included Schneider Electric, PCS Global (Pty) Ltd South Africa, Control Systems Integration (Pty) Ltd, ifm, ProcessVue, Endress+Hauser Group, RJ Connect, Nozomi Networks, Stratus Technologies, 4Sight Operational Technologies (OT) Asset Automation, SCAN RF Projects, CSI3, i-RAMS, and Oculus Operational Innovations. Their presence added immense value to the conference, allowing attendees to explore new products, forge partnerships, and stay up to date with the latest industry developments.

The conference commenced with a networking opportunity through a golf tournament on day zero, offering a relaxed and enjoyable atmosphere for participants to connect. Notably, Ziaad Suleman managed a remarkable hole-in-one, setting the tone for a memorable event. The outdoor opening dinner further enhanced networking opportunities and introduced the conference theme, generating anticipation and excitement among attendees.

Day one witnessed captivating keynotes from AVEVA experts, including Tim Sowell, Lisa Wee, and Ernst Van Wyk. In addition, eight inspiring customer success stories were shared, displaying real-world applications of industrial software solutions. The day also featured an expo networking evening, fostering meaningful interactions between attendees and exhibitors.

Day two was dedicated to insightful breakaway sessions, focused on AVEVA software, and featured keynotes from Tim Sowell, Hanno Van Niekerk, Ernst Van Wyk, and Mark Sham. These sessions provided in-depth discussions and valuable insights into specific areas of interest, empowering attendees with actionable knowledge.

The culmination of X-Change 2023 was marked by the highly anticipated awards gala dinner. Winners were announced across multiple categories, including Engineering X-Cellence, Planning and Operations X-Cellence, Asset & People Performance X-Cellence, Operations X-Cellence, Innovation Award, Best Business Value (ROI), Best Exhibitor, Best Presenter, Partner of the Year, and the prestigious CEO Award. The winners’ exceptional achievements were celebrated, displaying the industry’s commitment to excellence and innovation.

X-Change 2023 received overwhelming support from industry leaders such as AVEVA and Schneider Electric. Their commitment to the event underscored their dedication to fostering innovation and driving progress within the industrial software sector. Their involvement played a vital role in ensuring the success of the conference, and their contributions were appreciated by all attendees.

X-Change 2023 successfully brought together industry leaders, professionals, and stakeholders, providing a platform for knowledge sharing, networking, and collaboration. With its commitment to sustainability and focus on industrial solutions, the conference reaffirmed its position as a vital event for driving innovation and progress in the African industrial software industry.

To be a part of our 30th annual X-Change User Conference, pre-register here: https://bit.ly/3p2Qm5m

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Industrial sector at a turning point

Modernise and integrate IT and OT systems to solve Africa’s challenges

The industrial sector in south, east and west Africa urgently needs to transform their aging infrastructure and systems to remain competitive and contribute to addressing the continent’s unique infrastructural and service-related challenges.

Dion Govender, Managing Director of IS3, said at the opening of the 30th XChange Conference in the picturesque Drakensberg, KwaZulu Natal, that the industrial community plays a significant role in facing and addressing these challenges. Although the sector has historically driven economic growth in the region, it now stands at a critical juncture where its own Information Technology (IT) and Operational Technology (OT) challenges are putting it under pressure.

The African and international conference delegates can rise to this challenge by bringing the Information Technology (IT) and Operational Technology (OT) worlds together.

“The local industrial sector needs to respond to the unprecedented challenges it’s experiencing by accelerating its modernisation,” said Govender. “Industrial systems and infrastructure that are nearing the end of their life cycle can’t keep up with changing demands in business optimisation, production and quality.”

There are higher demands on industrial teams and the sector since the pandemic. The sector is expected to do more with less resources and therefore must make fundamental changes to keep operating efficiently and stabilise its businesses.

The industrial sector is also contending with technical debt (deficit of technology and lack of technical expertise) that exists within organisations. This is hampering organisations’ ability to swiftly respond to customer needs.

“The challenge that we face in these African regions is that when industrials don’t have the agility and capacity to respond to market conditions, they lose their competitive edge.”

Technical deficit in the industrial sector

Industrial groups have accumulated ‘technical debt’ because of chronic underfunding of IT and OT infrastructure while their systems architecture remained stagnant. In addition, the sector has lost critical skills and systems knowledge and has not developed sufficient new skills yet. These factors have led to the technical deficit, which represents the growing gap between business needs and sustainability objectives, and the capabilities of supporting existing systems architecture.

“Technical debt in the sector means that costs are increasing while there is a decline in productivity. It creates a significant barrier to innovation, when there is clearly a need for organisations to innovate at this time,” said Govender.

However, industrial groups that adapt to the current business environment by modernising their infrastructure can capitalise on this pivotal point.

Modernising infrastructure

Many industrial groups stand at crossroads when it comes to deciding whether to maintain or overhaul their systems and architecture. For some, it requires a critical balancing act between modernising or retaining legacy systems in their current state.

But modernisation is a strategic imperative that requires a holistic approach. Organisational culture, process and technology must be transformed. “To be successful, companies must address the skills gap, align their modernisation drive with their core business goals and deliver a measurable return-on-investment,” said Govender.

IS³ recommends investing in initiatives that have the greatest potential impact. This can be done by first modernising systems that are unstable, demand excessive manual oversight or are incompatible with emerging technologies.

“The blueprint for modernisation in the sector is creating visibility of the full value chain by bringing IT and OT worlds together,” emphasised Govender.

Purpose-built solution for industrial sector

Govender highlighted that business continuity concerns can be addressed with the AVEVA Connect industrial cloud platform that has been purpose-built for the industrial sector, including manufacturing and critical infrastructure.

“The Connect platform lays the foundation for addressing our current challenges and transforming our environments without replacing our IT and OT infrastructure. It is a gamechanger as it paves the way for broader innovation across processes, services and products.”

“AVEVA’s Connect software solution seamlessly merges the IT and OT worlds for industrials. It provides the decisionmakers – such as CEOs, CIOs, COOs, and CFOs – with the visibility of operations and the value-chain required to optimise their businesses and maintain a connected industrial ecosystem.”

ENDS

Source to read full article: